Returns

Returns

Parts can be returned within 30 days after purchase. Parts must be in new/unused condition with all of the original packaging. Customers who make a mistake on their order are responsible for return shipping costs and a 10% restocking fee.

If we have made a mistake on your order, please email us and provide us with photos of the incorrect part you received, along with the order number. 

Once we receive the item you are returning, we will process your refund.

To start a return, you can contact us at contact@expertdieselparts.com. If your return is accepted, we’ll send you instructions on where to send the item you are returning. After your return is accepted, you will have an additional 14 days to ship it back. Anything past 14 days will no longer be accepted. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return questions at contact@expertdieselparts.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Warranty

We offer manufacturer warranty's based on the specific product. If you have questions about warranty's please email us at contact@expertdieselparts.com. If your part can still be covered under warranty, once the part is returned to us we will get back to you within 7-10 days with an answer.